Our Services
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Technical Services
Technical services are performed by qualified and experienced technical engineers based in Gauteng, Western Cape and KZN. Great emphasis is placed on doing the job right the first time. The technical team works closely as a group, exchanging ideas and solutions to complex problems.
Server Installation and Support
- Installation and implementation of servers (physical or virtual) and operating systems.
- Migrate customer’s IT systems to hosted cloud infrastructure.
- Setup and configuration of Microsoft Exchange, Office 365, antivirus and server applications.
- Setup and scheduling backups.
- Setup of users, domain profiles and drive mappings.
End User Support
- Setting up new user workstations, standard build, printers and email accounts.
- Assist end users with day to day technical problems, connectivity issues and printer problems.
- Troubleshooting at customer sites or via remote sessions.
- Installation and maintenance of all IT equipment.
- Implementation of end user backup systems.
Network Cabling Services
- Design and installation of network cabling infrastructure, ducting and termination points.
- Neatening of existing cabling infrastructure.
- Design and installation of cabinets, redundant power units, switches and panels.
- Identification, labelling, numbering and documentation of cables and floor plans.
- Moving, adding, testing and repairing network points.
Preventative Maintenance
- Cleaning laptops, workstations, servers and printers.
- Removing dust from fans and electronic components.
- Removal and replacement of thermal compound.
- Cleaning network cabinets, user telephones and desktop equipment.
ADSL, Fibre and Firewall Installation
- Identification of suitable service providers.
- Negotiation with service providers.
- Design, setup and configuration of routers, switches and wireless equipment.
- Design and configuration of Wifi security access.
- Setup of firewall security.
Web Domain Administration
- Management and maintenance of web domain profiles.
- Administration of web domain subscriptions and payments.